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 Use the navigation to the left to cruise through pages. They are all searchable, so use the above search field, also.

PayPal Issue Explained 2018.7.5

We are currently working to fix the PayPal payment portal blockage. Paypal PayPal changed their coding with no more than a couple days of notice and we are procuring a coding agent to make the payment portal changes to work with PayPal's new profile. Some customers may experience a stoppage unfortunately. 

Security

There are no security issues with this, just the ability to pay.

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Critical Issues - DESCRIPTION

are those issues that cause a major loss of main functions such as uploading videos, or live streaming. Occasionally there are feature interrupts. If, during a loss of some feature you are still able to use the main functions of uploading videos, live streaming and sharing, and the normal use of CtA's, this Current Critial Issues area will still show the statement, "There are no current issues to report. EZWebPlayer is operating at nominal status."

Describing "Account Availability"

On every WIKI page describing player features in this knowledge base, there is near the top of each page an Account Availability graphic like the sample below. Our purpose with this graphic is to inform you which accountypes have access to the feature of that WIKI page. For example, if you were to visit our Live Streaming WIKI page, you would see which account types have access to Live Streaming. See below a description of how these pink and green fields keep you informed of what features your account has access to.

See this live example;

The below image is a copy of the feature availability chart for Live Streaming. Notice that the feature is not available for Lite accounts. So, the Lite accounts cell will be red, and all the rest of the account types will be green.

Feature availability chart


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